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Group adventures are disappearing before finishing them.

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‎05-29-2017 13:47 - last edited on ‎05-31-2017 08:09 by Moderator Alum

‎05-29-2017 13:47 - last edited on ‎05-31-2017 08:09 by Moderator Alum

 Need some assistance. 

 

Created a group adventure and now it has disappeared on my app, including then list of other group adventure options. 

 

My friend's app is still showing the adventure. 

 

I have deleted the app, restarted my phone, logged in again with the correct email address, and the group adventures are not still showing. 

 

Moderator Edit: Clarified Subject.

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‎05-31-2017 08:08

‎05-31-2017 08:08

Hello @CrisD82, have a warm welcome to the Fitbit Community, it's great to have you on board! Smiley Happy

 

This seems like a very odd situation, since when have you experienced this situation? Have you received any error message before the Adventure Race disappears? If so, please reply to me with a screenshot of the error. If not, please reply with a screenshot of how your friends are able to see the Adventure Race and how it shows for you, that will be very helpful for me to check this further.

 

Thanks for your patience and understanding, I'll be waiting for your reply. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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