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HR data not syncing in App

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‎01-10-2016 04:10

‎01-10-2016 04:10

Hi,

I can see my HR reading on the watch but it won't sync either ap. All the other info does, I've tried restarting and switching on and stuff. Any ideas please?

Cheers
Alex
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‎01-10-2016 11:21

‎01-10-2016 11:21

Hi @Woodywood,

I'd recommend making sure that you are using the most current version of the Fitbit iOS App, version 2.17. Click here to be redirected to the iOS App Store.

Also, I'd recommend making sure that you are wearing your tracker higher up on your arm. Blood flow increases the higher up you go on your arm and it will definitely improve HR accuracy. Click here for more details.

Hope this helps you out!

Derrick | Retired Moderator, Fitbit
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