Health Matric’s are completely 5/8/2025

[Alicw]

There are no Health Matric’s info at all, completely removed from the app. The hourly activity is in constant search mode, energy tile won’t show any data, cannot set target, goals tile is completely gone, etc it’s all  completely missing! Or if not missing it’s giving an , error of “ something went wrong”. 
Does anyone have fix for this? Both versions of software & iPhone update say the same 2 fourteen twenty four. 

[MarioSFitbit]

Hi @Alicw and welcome back to the forums. 

I appreciate your message and your time in this process. I'm sorry to hear that you are experiencing this issue.
Our team is aware of this and still working on a fix. I will post any updates about this situation.

Could you please confirm if you tried to uninstall / reinstall the app ? This one time exception workaround worked for some users. 

Please remember to:

• Logout.
• Uninstall.
• Reinstall.
• Login.

Thank you for all the feedback given. I'll be posting here any updates about this situation. 

[Alicw]

Thank you for the quick reply Mario, I hope for a speedy resolution!!! No I have not logged out, uninstalled and reinstalled, login… and hopefully it won’t come to that, but will save that for the last resort. 
again, thanks

[Alicw]

Update: I just signed out, uninstalled, reinstalled the app, signed back in. This action fixed the energy burned tile only. 
health matrix and all within it are still completely missing. 
Thanks 

[Alicw · Accepted solution]

Final update: After uninstalling the app, log off your phone wait 30 seconds, then turn your phone back on, reinstalling the Fitbit app log in. 

 Everything is back up and working.