help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart Rate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-20-2016 08:07

‎05-20-2016 08:07

I just got a new iPhone and my Fitbit app is working perfectly when gathering all info except it's not displaying my heart rate throughout the day. It's reading it because it shows my resting and such in the details of my day. But not while I am working out So I can see what zone I am in. My watch is reading it but my app is not. I don't want to have to stare at my wrist while I'm working out.
Best Answer
0 Votes
1 REPLY 1

‎05-21-2016 12:53

‎05-21-2016 12:53

Welcome to the Fitbit Community @FitmommaT Woman Very Happy! Since you've switched phones, you have to go into the account settings and change it to "All-day Sync". It will show live HR then.

 

Happy stepping!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes