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Help - I'm registered with an old email and an unrecognised password :(

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‎06-02-2018 14:34

‎06-02-2018 14:34

PLEASE HELP

 

I've had an old account on my ancient fitbit but having just bought a new ionic, I'm trying to update my details as I'm trying to download some music from my Amazon to the ionic.  Problem is:  I need to change my email address - as it's a dead account having moved from ntlworld.to sky  To make matters worse, it's not recognizing my password and to reset it, it wants to do this by using the ntlworld one 😞

 

Any helpful advice would be greatly appreciated 🙂 

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‎06-02-2018 16:42

‎06-02-2018 16:42

Hi @JoanneT1971. This sounds like a job for the folks at Support. Have fun with your Ionic. It’s a great device!

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