01-06-2022
09:19
- last edited on
01-10-2022
17:25
by
LizzyFitbit
01-06-2022
09:19
- last edited on
01-10-2022
17:25
by
LizzyFitbit
I’ve been trying to find an answer to this for a while, but can’t seem to find it. But what is meaning of the new look of the 250+ steps per hour mean? The dashes still fill when you reach the 250+ but there’s now a little nub or dot before/after each hour. Sometimes it fills and sometimes it leaves a space. It does not seem to affect the 250+ because even when I get them all it still shows up. And even if there is a gap, I can still get all 9 hours by the end of the day. So I’m just wondering if Fitbit can explain what that extra little nub is supposed to mean. Here is an example: https://www.reddit.com/r/fitbit/comments/pc3kno/question_what_do_the_dots_mean_between_the_hours/
Moderator Edit: Clarified subject
01-06-2022 09:29
01-06-2022 09:29
I see what you mean in that picture. I don't get that on mine - Android.
Hope you don't mind my reposting part of that pic from Reddit so others can see easily.
01-06-2022 10:42
01-06-2022 10:42
Yes. Thank you for reposting the photo.
01-07-2022 08:17
01-07-2022 08:17
@BreCheese55 That bug appeared in the iOS app a little while ago.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
01-07-2022 08:31
01-07-2022 08:31
Yes, it's been a few months and I've been trying to figure it out ever since. Sounds like it's a apple issue? I guess I'll just live with it for now. I was mostly concerned about what it meant and if there was a reason I was getting the spaces. But it it's purely an ios issues and has nothing to do with fitbit then I'll live with it, I guess.
01-07-2022 09:58
01-07-2022 09:58
@BreCheese55 This is definitely a Fitbit issue, not an Apple issue. I have seen this same display issue on the Charge 5 and Luxe screens. The Sense and Versa 3 have widgets. This same issue was on the widget, but not on the Today app on the device.
I see from your profile that you posted this same question on three forums. Fitbit calls this cross posting and it is discouraged. Cross posted comments are often removed. For you, this is an iOS display problem. This forum was the only one where you needed to post your question. I hope this helps you if any new issue arise.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
01-07-2022 10:33
01-07-2022 10:33
@LZeeW Thank you for the info. YIKES! I am new to this and did not realize it was discouraged to post in multiple forums. I was trying to find the right one. And now I can't seem to figure out how to delete the others. Opps! My apologies.
I do appreciate all the help and responses from everyone. Thank you so much!
01-07-2022 10:50 - edited 01-07-2022 10:51
01-07-2022 10:50 - edited 01-07-2022 10:51
@BreCheese55 Don't worry about trying to delete any of the others. If a moderator comes across all the posts, and it bothers them enough, then they might delete them or merge it all into a super thread. No harm. No foul.
Please come back to the Community whenever you need help. Or just to browse.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
01-10-2022
17:37
- last edited on
02-16-2024
02:45
by
MarreFitbit
01-10-2022
17:37
- last edited on
02-16-2024
02:45
by
MarreFitbit
Hi there, @BreCheese55. @JohnnyRow and @LZeeW Thanks for stopping by to help our member.
@BreCheese55 Thanks for the details provided, and your efforts while trying to share a screenshot. I'm sorry you're having this issue and to further investigate, may I know your phone's model and iOS version? Do you recall since when this started happening?
If you haven't done so, please give a try to the following:
@LZeeW Thanks for sharing your insights about the Community Forums. I understand you had the same issue on your Fitbit devices screens, but do you have the same issue on the Fitbit app? If that's correct, please let me know your phone's model and iOS version.
01-11-2022 04:31
01-11-2022 04:31
@LizzyFitbit This issue has existed for many months and there is a older, longer thread in this forum. Users report different models and different iOS versions.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.