05-25-2017
12:08
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05-27-2017
06:54
by
MarcoGFitbit
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05-25-2017
12:08
- last edited on
05-27-2017
06:54
by
MarcoGFitbit
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I have a new flex 2,replacing my HR and when I try to. Add a device it says I must update the app. How do I do that?
Moderator Edit: Clarified Subject.

05-27-2017 03:59
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05-27-2017 03:59
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@lavajak Go to the App Store on your phone and check for updates in the lower right.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.

05-27-2017 07:33
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05-27-2017 07:33
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Hello @lavajak, it's a pleasure for me to welcome you to the Ftibit Community, I hope you're having a great day. I hope you're doing well too @LZeeW, thanks for your input about this situation.
@lavajak, as @LZeeW suggested, please go to the App Store and check if Fitbit is under the Updates list. If it is, update the app and try to set up your tracker as a new device.
I hope this can be helpful, give it a try and let me know the outcome.
05-27-2017 08:19
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05-27-2017 08:19
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