help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do recover someone who was on your friends list of Fitbit zip users

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-25-2016 17:13

‎01-25-2016 17:13

I had a list of friends I was sharing Fitbit steps with and then some just disappeared? Why? I can't get them back?.
Best Answer
0 Votes
1 REPLY 1

‎01-26-2016 13:17

‎01-26-2016 13:17

Welcome to the Fitbit Community @Jdb0208. It's great to have you here. I would recommend going to the friends page since the Friends tile doesn't show all of them. Select "Show All Friends" to see the ones that have been been active recently.

 

friends.jpg

If they still don't show up, it could be a good idea asking them if you show up in their end. Additionally, please let me know if you are experiencing the same issue in the app and in the web.

 

I moved this thread to the iOS app board because it is more related to the topic. Catch you later. Smiley Very Happy

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes