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How do you report inaccurate nutrition information?

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‎02-11-2023 11:27

‎02-11-2023 11:27

Often when I scan a foods products bar code so I can enter it on the app, the wrong information is shown. Wrong calories, wrong serving size, other things. Is there any way to correct or report this to Fitbit. It seems if you scan a products barcode, it should show the correct information.

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‎02-12-2023 14:25 - last edited on ‎12-27-2023 05:55 by Fitbit Moderator

‎02-12-2023 14:25 - last edited on ‎12-27-2023 05:55 by Fitbit Moderator

Hi there, @momice.

Thanks for bringing this to our attention, and I'm sorry you're getting incorrect information when logging your food. Let me explain it's not possible to report or edit those details. However, I'd encourage you to vote for this idea requested in the Feature Suggestions board. While this request isn't currently planned, we left voting open to keep tracking this request over time.

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‎02-12-2023 14:25 - last edited on ‎12-27-2023 05:55 by Fitbit Moderator

‎02-12-2023 14:25 - last edited on ‎12-27-2023 05:55 by Fitbit Moderator

Hi there, @momice.

Thanks for bringing this to our attention, and I'm sorry you're getting incorrect information when logging your food. Let me explain it's not possible to report or edit those details. However, I'd encourage you to vote for this idea requested in the Feature Suggestions board. While this request isn't currently planned, we left voting open to keep tracking this request over time.

Best Answer