02-01-2020
15:59
- last edited on
02-09-2020
10:03
by
LizzyFitbit
02-01-2020
15:59
- last edited on
02-09-2020
10:03
by
LizzyFitbit
Hello...
I do not know the correct place for this question...
The sleep icon on my I phone is gone. How do I get it back?
Thanks
Moderator edit: updated subject for clarity
02-09-2020
10:11
- last edited on
05-23-2024
08:49
by
MarreFitbit
02-09-2020
10:11
- last edited on
05-23-2024
08:49
by
MarreFitbit
Hi @strider026. I'm glad to see you around and I'm sorry for the delayed response.
Thanks for your question. You're on the right place and please try the following steps to add the sleep tile back to your Fitbit app:
If you'd like to remove one tile or rearrange them on the dashboard, you can check this help article for more instructions.
If you need anything else, let me know.
01-18-2021 12:15
01-18-2021 12:15
It says it is added, but im still not seeing it on my watch anymore. It's also not tracking my sleep correctly.
01-22-2021
10:15
- last edited on
05-14-2024
03:07
by
MarreFitbit
01-22-2021
10:15
- last edited on
05-14-2024
03:07
by
MarreFitbit
Hi @Lisaleigh92. Welcome. It's good to see you here in the forums.
Thanks for trying the steps posted above. Before anything else let me clarify that the tiles displayed on the Fitbit app aren't connected to the stats displayed on your Fitbit device. That being said, may I know the model of your Fitbit device? Are you able to sync correctly? By not tracking your sleep correctly, do you mean that the sleep times are incorrect?
In the meantime, I'd recommend to force quit the Fitbit app, restart your Fitbit device, open the Fitbit app and pull down on the screen to force a manual sync.
01-22-2021 13:59
01-22-2021 13:59
Mine is gone too
01-23-2021
12:58
- last edited on
05-14-2024
03:07
by
MarreFitbit
01-23-2021
12:58
- last edited on
05-14-2024
03:07
by
MarreFitbit
Hi @Julhof. Welcome to the Community Forums.
If the steps posted above didn't work for you, please give a try to the following:
01-23-2021 18:38
01-23-2021 18:38
01-24-2021
13:59
- last edited on
05-23-2024
08:49
by
MarreFitbit
01-24-2021
13:59
- last edited on
05-23-2024
08:49
by
MarreFitbit
Hi @Julhof. It's good to see you here again.
Thanks for sharing the options displayed when tapping on Edit. Just to confirm, is your Fitbit device connected and syncing with your account? I'm asking this as when a Fitbit device that has the ability to track sleep is removed from the Fitbit app, the tile will automatically be removed. On the Fitbit app, please tap your profile picture and verify if your Fitbit device appears below your name. If it's not there, tap on Set Up a Device and follow the onscreen instructions to reconnect it to your account and add the sleep tile.
01-24-2021 16:56
01-24-2021 16:56
01-25-2021 07:22
01-25-2021 07:22
Hi @LizzyFitbit ,
Thank you for your help, I went through everything several times. I ended up talking to customer support and they ended up sending me a new Fitbit, because they said the Heartbeat monitor was completely dysfunctional.
01-25-2021
12:49
- last edited on
05-14-2024
03:07
by
MarreFitbit
01-25-2021
12:49
- last edited on
05-14-2024
03:07
by
MarreFitbit
Hi @Julhof and @Lisaleigh92. I hope you're doing well.
@Julhof, you're very welcome. I hope you continue enjoying the Fitbit experience and in case you have some spare time, check out our Health & Wellness board where you will find great tips and encouragement from other members to reach your goals.
@Lisaleigh92, thanks to you for keeping me posted. I'm glad that you're about to receive a replacement and check this help article to set it up in your existing account.
01-01-2023 08:51
01-01-2023 08:51
What if I don’t have a FitBit or my Fitbit doesn’t track sleep but I want to enter it manually? I don’t have Sleep as an available tile/stat to add to my dashboard even though I did at one time. Now, it’s vanished.
01-02-2023
15:04
- last edited on
05-14-2024
03:06
by
MarreFitbit
01-02-2023
15:04
- last edited on
05-14-2024
03:06
by
MarreFitbit
@jetsetter It's good to see you here.
Thanks for your question and let me explain that certain tiles, such as heart rate or sleep will appear only when a Fitbit device that supports those stats is connected in your Fitbit account. I'm sorry for any inconvenience this may cause and my best advice is to share o share this idea in the Feature Suggestions board so our developers can take it into consideration for future improvements. To learn more about this board, see our FAQs.
04-24-2023 08:01
04-24-2023 08:01
It did not add sleep?
04-25-2023
16:12
- last edited on
05-14-2024
03:03
by
MarreFitbit
04-25-2023
16:12
- last edited on
05-14-2024
03:03
by
MarreFitbit
Hi there, @Elliehutch2626.
Thanks for joining this thread and just to confirm, what do you mean about not adding it? If you're talking about the sleep tile, let me recommend trying these other steps: