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How to connect my new new Charge 2 to my existing Fitbit account?

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‎11-29-2017 07:53 - edited ‎11-29-2017 09:36

‎11-29-2017 07:53 - edited ‎11-29-2017 09:36

I had a Fitbit charge earlier and have an account associated with it. I deleted the device from the account as it broke. Now I got a new Charge 2 and am trying to add this new device to my existing account but it doesn’t allow me to. I charged the device as advised and when switched on it shows www.fitbit.com/setup message.  I am unable to add this device as I don’t see any symbol or icon on the dashboard of the Fitbit app or on Fitbit.com to do so. I use an IPhone 6s. Kindly advice! Thanks in advance.

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‎11-30-2017 00:11

‎11-30-2017 00:11

Hey @Vid2809

Head over to the Charge 2 specific forum and ask this question. 

 

Also, 

https://community.fitbit.com/t5/Charge-2/All-About-Charge-2/m-p/1527040#U1527040https://community.fi...

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

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