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How to disconnect a Fitbit

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‎08-21-2016 20:21

‎08-21-2016 20:21

I dropped my phone in the lake while on the boat now I can't disconnect my Fitbit from that phone to put on my new one. Help it isn't showing up in my account. Do I know have a useless Fitbit that can't connect to anything!
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‎08-21-2016 21:25

‎08-21-2016 21:25

Welcome to the forums @Ryanncrockett

 

All you need do is set up your Alta as a new device on an existing account. Have you tried that?

Stepping in the U.S.A. since September 2013. Android 14

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‎08-22-2016 09:25

In response to Odyssey13

‎08-22-2016 09:25

Yes it just won't sink

Sent from my iPhone
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‎08-22-2016 10:35

In response to Ryanncrockett

‎08-22-2016 10:35

@Ryanncrockett  see if any of the troubleshooting tips on this article can help - click to go there

Stepping in the U.S.A. since September 2013. Android 14

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