06-01-2019 07:21
06-01-2019 07:21
I have an iphone 7, the Charge HR2 and the Fitbit app on my phone. Normally in the morning, I open the app and the dashboard displays various things, including the one I pay the most attention to--sleep. For some reason today, when I opened the app, the dashboard is in Edit mode ("Edit" with a "+" is at the bottom of the screen) and I can't figure out how to get it out of this mode. This is preventing me from seeing my sleep summary which is higher up in the display (I usually get the full sleep log on my computer) but when I try to see the upper part of the display where the sleep is, it takes me back down to the bottom where the Edit option is. How do I get this out of Edit mode? Thanks
Answered! Go to the Best Answer.
06-01-2019 10:43
06-01-2019 10:43
@BravoZulu If you force quit the app, does it reopen the same way? My next suggestion is to delete the app, restart your phone, redownload the app.
Let us know if these suggestions don't help. Also which version of iOS are you running?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
06-01-2019 10:43
06-01-2019 10:43
@BravoZulu If you force quit the app, does it reopen the same way? My next suggestion is to delete the app, restart your phone, redownload the app.
Let us know if these suggestions don't help. Also which version of iOS are you running?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
06-01-2019 10:47
06-01-2019 10:47
Thanks! Now I can scroll all the way up to see the normal view of steps, floors, etc.