12-31-2017
13:58
- last edited on
01-02-2018
06:35
by
MarcoGFitbit
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12-31-2017
13:58
- last edited on
01-02-2018
06:35
by
MarcoGFitbit
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How do I log out of my fitbit app on the iPhone? I've just corrected the initial misspelling of my email during set up via the computer but my phone still won't display the correct email address and is sending email verification request to the wrong address. Also, when trying to contact the support team directly via the computer, they won't recognise my email (either version) and my password.
Moderator Edit: Clarified Subject.

12-31-2017 21:04
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12-31-2017 21:04
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- Who Voted for this post?
@suzie76 -
Press on the account icon at the top right of the app's dashboard.
On the Account page scroll down to the bottom and press on "Log Out".
You will be brought to the Log In screen with two "buttons" - "Join Fitbit" and "Login".
Apple Watch 6 - iPhone 8 (iOS 16.7.8) - FitBit app 4.20 - MacBook Air (macOS Catalina)
01-01-2018 01:05
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01-01-2018 01:05
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Thanks for that. That was the first place I'd looked, but I must have been super tired ( or super dim), I didn't see it there. It seems to be working. I had to reset my password. Fingers crossed. Thankyou again.

01-01-2018 01:09
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01-01-2018 01:09
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Thanks for all your help. It seems to be ok now. I'm off on a hike today. Hoping to successfully connect to the gps to get a good map of my walks. Curious to see how far and how high I go!

01-01-2018 10:47
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01-01-2018 10:47
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@suzie76 -
Glad to help. Have fun on your hike.
Apple Watch 6 - iPhone 8 (iOS 16.7.8) - FitBit app 4.20 - MacBook Air (macOS Catalina)

08-19-2020 15:59
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08-19-2020 15:59
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Thank you for this information managed to log out and back in all icons now working

08-20-2020 18:02
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08-20-2020 18:02
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Hi Mr Marv
Thank you for your insight. you seem to havesolved my problems as well. Phew !!

08-20-2020 20:40
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08-20-2020 20:40
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Now that is something - a post from two and a half years ago directly helping someone.
More surprising is that you apparently searched for a solution before blindly posting a new post - EXCELLENT.
Welcome to the boards.
Apple Watch 6 - iPhone 8 (iOS 16.7.8) - FitBit app 4.20 - MacBook Air (macOS Catalina)

