09-28-2017
13:20
- last edited on
09-30-2017
06:30
by
MarcoGFitbit
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09-28-2017
13:20
- last edited on
09-30-2017
06:30
by
MarcoGFitbit
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- Who Voted for this post?
Recently an Add Friends banner has been added to the bottom of the Community/Friends window. The problem with it is that it pushes the top of the Friends list out of the top of the window. I can see the top of the list by pulling down on the window but as soon as I let go the list bounces back up and I can’t see the top of the list again. Is there some way to get the Add Friends banner to go away? Thanks.
Moderator Edit: Clarified Subject.
09-30-2017 07:17
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09-30-2017 07:17
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Hello @Daverich4, have a warm welcome to the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention, however at this moment it's not possible to remove this bar. I understand your concern about this situation which is why I would like to encourage you to submit your insight about this as a suggested idea where members of the Community can vote and comment on it. This is the best way to make your voice heard and get the attention of our development team.
Thanks again for your feedback, if there's anything else I can do for you, please feel free to reply.

10-02-2017 05:54
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10-02-2017 05:54
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I have the same problem. The top entry of the friends list is not visible! (See screenshot).
I hope, Fitbit will solve the problem in an update soon!
Best regards,
Markus

10-03-2017 05:33
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10-03-2017 05:33
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Hello @MarkusG, I hope you're doing well, it's nice to see you around.
Thanks for providing your insight about this situation, I'll make sure to notify our team about this. Once I have more information to share about it, I'll update the thread accordingly.
Thanks for your patience and understanding, if there's anything else I can do for you, please feel free to reply.

10-03-2017 14:18
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10-03-2017 14:18
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@Daverich4 @MarkusG @MarcoGFitbit This has been an issue with the Friends list since the release of iOS 11. iOS 11.01.1 and version 2.41 of the Fitbit app haven't fixed the problem.
I found a work around. If you tap on any friend's tile, then go back, the list will display correctly. But it doesn't stay fixed. You have to do the work around each time you go to the app.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.

