How to set up a device?

[Clarkey1079]

My smart bracelet won’t connect to my iphone

Moderator Edit: Clarified Subject.

[SunsetRunner]

Hi @Clarkey1079 and welcome to the forums! Which Fitbit device do you have?

[Clarkey1079]

It’s just a fitness tracker bracelet. Not a top name one

[SunsetRunner]

Hi @Clarkey1079. If you are looking to see how to connect your bracelet to the Fitbit app on your phone, then I’m sorry to tell you that it is not possible. Only Fitbit devices can connect to the Fitbit app. You may want to check with the company that made your bracelet and see if they have an app available for their product. 

[Clarkey1079]

I’ve got a different app now that my mates got and still won’t connect

[MarcoGFitbit]

Hello @Clarkey1079, have a warm welcome to the Fitbit Community. It's nice to see you too @SunsetRunner, I hope you're doing well. 

@Clarkey1079, please note that if your fitness tracker is not a Fitbit one, which you can check here, you won't be able to set it up using the Fitbit app. 

I hope this resolves your inquiry, if there's anything else we can do for you, please feel free to reply.