05-24-2019 08:16
05-24-2019 08:16
I currently have a Flex 2 syncing on my account on my iPhone.
I plan to get an Alta for my kid. Can I sync both devices on different accounts on the same iPhone?
My kid would have its own Fitbit account. I'm not interested in getting an Ace for him.
I don't see how can I add a second account in the app, only friends.
Answered! Go to the Best Answer.
05-25-2019 05:54
05-25-2019 05:54
@ionmang20 Each user needs his/her own account that is tied to a unique e-mail address. When several users use the same device for syncing, one user must log out of his/her account, then the second user can log in to his/her account.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-25-2019 05:54
05-25-2019 05:54
@ionmang20 Each user needs his/her own account that is tied to a unique e-mail address. When several users use the same device for syncing, one user must log out of his/her account, then the second user can log in to his/her account.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-25-2019
07:26
- last edited on
03-07-2025
09:00
by
MarreFitbit
05-25-2019
07:26
- last edited on
03-07-2025
09:00
by
MarreFitbit
Hello @ionmang20 I hope you're doing well, it's nice to see you around. It's great to see you too @LZeeW, thanks for all your help.
@ionmang20 I appreciate your participation in the Forums and for sharing your experience with us. As @LZeeW mentioned if you're using 2 different accounts with a Fitbit device set up on each account, the users must switch accounts, by logging out from the app, in order to work this arrangement.
Now, if you have found @LZeeW's post useful, please mark it as a solution. This will be very helpful to other users with the same inquiry. Additionally, if there's anything else we can do for you, please feel free to reply.