Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to sync 2 devices each on it's own account on the same phone

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

I currently have a Flex 2 syncing on my account on my iPhone.

I plan to get an Alta for my kid. Can I sync both devices on different accounts on the same iPhone?

My kid would have its own Fitbit account. I'm not interested in getting an Ace for him.

 

I don't see how can I add a second account in the app, only friends.

 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

@ionmang20   Each user needs his/her own account that is tied to a unique e-mail address.  When several users use the same device for syncing, one user must log out of his/her account, then the second user can log in to his/her account.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
2 REPLIES 2

@ionmang20   Each user needs his/her own account that is tied to a unique e-mail address.  When several users use the same device for syncing, one user must log out of his/her account, then the second user can log in to his/her account.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

Hello @ionmang20 I hope you're doing well, it's nice to see you around. It's great to see you too @LZeeW, thanks for all your help. 

@ionmang20 I appreciate your participation in the Forums and for sharing your experience with us. As @LZeeW mentioned if you're using 2 different accounts with a Fitbit device set up on each account, the users must switch accounts, by logging out from the app, in order to work this arrangement. 

Now, if you have found @LZeeW's post useful, please mark it as a solution. This will be very helpful to other users with the same inquiry. Additionally, if there's anything else we can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer