I can't seem to update my Charge HR, getting a FBBluetootherrordomain error 18 message

[SunsetRunner]

I can't seem to update my Charge HR, getting a FBBluetootherrordomain error 18 message and it won't connect to the Blue Tooth on my phone. I need help

[ACG]

Hello @SunsetRunner

Check out this post as it helped most of the people:

https://community.fitbit.com/t5/Charge-HR/issues-re-connecting-with-Charge-HR/m-p/2323710#M192511

[bcgardengal]

This has also happened to me.  Did you find/get a solution or fix?

[SunsetRunner]

I ended up taking my phone out of the case, and it updated.



--
Nancy A. Gorman

[bcgardengal]

Thanks Nancy! Appreciate the reply. Just got off phone with Fitbit support and they were fantastic. All fixed

Sent from my iPhone

[ACG]

Great @SunsetRunner

You can mark this solved if you like

[bcgardengal]

Will do.  First time on this board so will attempt to make that happen. 🙂