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I cannot seem to connect my Fitbit with my iPhone 6+

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‎07-16-2016 14:17

‎07-16-2016 14:17

Hi guys. I've recently bought a Fitbit charge off a friend that didn't use it but he has lost the dongle. I have ordered one but in the mean time is there a way I can sync it to my phone so that I can use it? I have tried setting it up on the app but just says loading... Doesn't actually say it's been found etc also I have held the button in and erased previous data. I think. Any help would be appreciated thanks in advance.
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‎07-16-2016 14:18

‎07-16-2016 14:18

@JerseyBoyMusic  Are you trying to set it up via Wifi?  I know some users have stated they have had issues using wifi, and once they used cellular, they were able to complete the set up.

 

Hope that may help~

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎07-17-2016 03:16

In response to Kmransom123

‎07-17-2016 03:16

It's all sorted now mate thanks. I just deleted the app and re installed.

Sent from my iPhone
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