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I just got the new ionic and I must say I didn't sign on for a lesson working a computer. Too diffic

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‎10-01-2017 16:11

‎10-01-2017 16:11

Is there anyone I can go to and just have them set this ionic up for me? Whatever happened to plug and play? I want someone to do this for me, period.

 

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‎10-01-2017 22:45

‎10-01-2017 22:45

Hello and welcome to the forums @paulsch

 

You can always call Fitbit customer support directly and they will walk you through the steps to set up your new Ionic. Give a call to customer support's phone (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA.

 

If you're not in the USA, you can send a web based email here - click

 

The user manual and related help articles can be found here - click

 

If you purchased it from Best Buy, they might have someone on the Geek Squad who can help set it up.

 

Let us know how things go for you.

Stepping in the U.S.A. since September 2013. Android 14

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