I lost everything on my Iphone & internet, having to do with my "workweek hustle"

[scootrn2]

Hi: I can't believe I have to go through all of this again.  MY altaHR is working great.  For some reason I couldn't get on my iPhone through my fitbit app.  For hours no luck at all.  All of a sudden It opened for me.  However,  they now think I'm someone new, instead of someone who has been here for about 4 years.  This has been so frustrating - Please, Please help - thanks Myra   ( I just want to add I'm in charge of the challenge "workweek hustle" I now I can't get back there )

[WendyB · Accepted solution]

Sounds like your email was changed. If you can get in then change it back and please use a stronger password.

If you cant get in then contact support. Use the help link at the top of the forum

Moved to the dashboard forum as this has nothing to do with challenges

[scootrn2]

Wendy,  I can get in if I go in as a new member.  I have already moved into my Dashboard Forum.
Thanks, Myra

[scootrn2]

Wendy, thanks so much. I did get in &  changed my password.  All is good.  I'm back & no one knew I was gone.  Thanks again

'

[WendyB]

@scootrn2  Glad you got it changed! Great news 😃