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I'm having high Active minutes and calories burned while sleeping

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‎05-27-2016 04:40 - last edited on ‎06-16-2016 21:56 by Fitbit Moderator

‎05-27-2016 04:40 - last edited on ‎06-16-2016 21:56 by Fitbit Moderator

Since the most recent app update, it is showing active minutes in excess of 140 each morning when I wake up. My sleep tracking shows normal sleep without too many restless/awake minutes, but it is showing this same time as "active" minutes and really high calories burned. Has anyone else seen this happen? I have a Blaze, but I'm posting this here as my Blaze shows normal calories burned UNTIL it syncs with the app. Any help is appreciated!!

 

Moderator edit: subject updated for clarity

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‎06-16-2016 20:16

‎06-16-2016 20:16

Welcome to the Fitbit Community @SunsetRunner. It's great to have you here. This is definitely not an expected behavior. I would recommend downloading the most recent app version for your iOS device. Please give it another try and let me know how it goes.

 

Catch you later. Smiley Very Happy

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‎06-17-2016 11:09

‎06-17-2016 11:09

Happened to me too. But just yesterday.
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‎06-17-2016 11:10

‎06-17-2016 11:10

My app is up to date and I have a Surge
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‎07-02-2016 05:08

In response to cookienadal

‎07-02-2016 05:08

@cookienadal It's great to see you in the Community! As my friend @EdsonFitbit mentioned, this seems a weird behavior of the app. Since your phone has the most recent version, try logging out of the app, turn off your phone and turn it back on. Finally, open the app, log in and check out if the issue persists after a 24 hours test on the app.

 

Keep me posted on the outcome my friend and I'll be around! Smiley Happy

JuanJo | Community Moderator

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