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Inspire 3 keeps showing "Download app"

Monday - last edited yesterday by Fitbit Moderator

Monday - last edited yesterday by Fitbit Moderator

Cannot pair Inspire 3.  Nothing has worked.  Tracker says download app which I have.  Tried deleting the app and reinstalling.  Tried shutting down my phone.  Tried every suggestion I found and nothing works.

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

yesterday

yesterday

Hi there @Sue611!

A warm welcome to the Fitbit Community!

Thank you so much for letting us know that your Inspire 3 is not letting you pair it with the Fitbit app. Thanks for all your efforts too.

I checked with support and it seems like you already have a case created. My best advice is to keep an open communication with them so they can provide you with more details about your situation.

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