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IPad app of my Fitbit is not working.

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‎01-14-2016 09:48

‎01-14-2016 09:48

After finished set up on my iPad App, the message of "finishing up" has been running for two days. I can't open my Fitbit app on my iPad.
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‎01-14-2016 10:36 - edited ‎01-14-2016 10:38

‎01-14-2016 10:36 - edited ‎01-14-2016 10:38

Hi @JamesGer

 

Have moved your post from the Charge HR to the iOS section to increase the chance of getting a solution.

 

Wishing a wonderful day

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‎01-18-2016 04:58

‎01-18-2016 04:58

Welcome to our Community @JamesGer! Thanks for stopping by! Woman Very HappyPlease check to make sure the app is updated to the latest version. Also, double check that Bluetooth is enabled (Settings > Bluetooth). After doing this, please follow these steps: 

1. Double tap the home button on your iOS device. Your open apps will show on your device's screen. 
2. Close the Fitbit app by swiping the app image in an upward motion. 
3. Reopen the Fitbit app. 

 

Hope this helps, let me know how it goes! Smiley Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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