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IPhone 4s doesn't "see" my Alta device on Bluetooth

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‎06-23-2016 15:01

‎06-23-2016 15:01

Hei!
I first set up my new Alta on my IPad,cause my IPhone is a little bit slow. Than i downloaded the app to my IPhone and loged inn. But I can't find Alta in my Bluetooth devices, it just doesn't appear. Hos can I fix it?
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‎06-23-2016 16:36

‎06-23-2016 16:36

Hi @AlinaStorm,

What's important to note is that the Bluetooth bond for your Alta is created through the Fitbit App, not your iOS Bluetooth settings.

In order to setup notifications (which requires a Bluetooth bond), please follow the instructions listed here.

Let me know how it goes and welcome to the Fitbit Community!

Derrick | Retired Moderator, Fitbit
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‎06-24-2016 01:28

In response to DerrickS

‎06-24-2016 01:28

Hi!Thank you for your answer.I followed all the instructions, but I can't find "Notifications" setting on my mobile app. I use the older version since my IPhone 4s doesn't support IOS 8.0
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