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IPhone 7+ app - steps icon not showing up

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‎09-30-2016 06:44

‎09-30-2016 06:44

I just got the iPhone 7+ and logged into the app. There are only 5 boxes showing. The top box is calories, and the bottom 4 boxes are my weight loss, water consumption, exercise days and how many calories I have left to eat. I have deleted the app and reinstalled and still have the same problem.
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‎09-30-2016 10:31

In response to Devynlove

‎09-30-2016 10:31

Hi @Devynlove, welcome to the Community and thanks for trying to troubleshoot before reaching out.

I'd recommend using the replacement setup process mentioned here to re-pair your tracker to your Fitbit account.

 

This should resolve the problem, but let me know if there's anything else that I can do to help!

Derrick | Retired Moderator, Fitbit

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‎09-30-2016 06:50

‎09-30-2016 06:50

****My steps tile is NOT hidden, I have clicked on edit****
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‎09-30-2016 10:31

In response to Devynlove

‎09-30-2016 10:31

Hi @Devynlove, welcome to the Community and thanks for trying to troubleshoot before reaching out.

I'd recommend using the replacement setup process mentioned here to re-pair your tracker to your Fitbit account.

 

This should resolve the problem, but let me know if there's anything else that I can do to help!

Derrick | Retired Moderator, Fitbit
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‎09-30-2016 10:56

‎09-30-2016 10:56

Perfect!! Thank you so much!!
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