Inaccurate distance/mile

[Kellybang]

I walked 10.7k steps today, and my Fitbit measured only 0.20mi total. My stride lengths are 1.6in walking and 2.1in running.

I've search the forum for similar issues, but haven't found a post where someone's Fitbit is over 4-5 miles off like mine. Any suggestions?

[SteveH]

I think your stride lengths are incorrect. I'm 5 feet 5 inches and my walking stride length is 2 feet 5 inches. If yours is set to 1.6 inches then that would only be correct if you were a couple of inches tall. 

I would change them back to default by changing them to zero or recalculate them using this help file:

http://help.fitbit.com/articles/en_US/Help_article/1135

[Kellybang]

That is so strange because that setting is the default! I just got this
fitbit 2 days ago and I never messed with the stride settings.

[Kellybang]

[deleted]

[SteveH]

Is your height set correctly as this is used to calculate the default stride length?

[Kellybang]

Yes, my setting is 5 feet 2inches.

I have changed it to 25.6 inches walking and 42.8 inches running. Hopefully
that will fix things

Moderator edit: personal info removed