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Information about water, calories and weight not showing correctly.

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‎07-25-2017 09:52 - last edited on ‎07-26-2017 05:37 by Moderator Alum

‎07-25-2017 09:52 - last edited on ‎07-26-2017 05:37 by Moderator Alum

The dashboard tiles aren't reflecting the data I enter. Specifically my water intake, calorie intake, and weight tiles. When I click on the tiles, the data is stored correctly, just not displayed correctly. I've tried force closing, and logging off. 

 

Moderator Edit: Clarified Subject.

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‎07-26-2017 05:49

‎07-26-2017 05:49

Hello @HardcoreKaitlyn, have a warm welcome to the Fitbit Community, I hope you're having a great day. Smiley Happy

 

This seems like a very odd situation but it's possible the information is not updating correctly with the one in our servers. Please go to your online Dashboard and check that your calories, water and weight are showing correctly. If they are, please take a screenshot of the data as it's showing in the tile and the information inside the tile so I can take a better look at it. 

 

Thanks for your patience, I'll be waiting for your reply. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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