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Inspire HR tracking troubles (GPS, pace, heart rate, logged activities)

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‎02-25-2020 03:42

‎02-25-2020 03:42

Hi! Starting two days ago my Inspire HR is no longer tracking my route, pace, or distance when I run. It still tracks time and heart rate when running but all stats are very delayed.

 

Additionally for logged activity (ie Cardio sculpt) my device is not tracking my heart rate during the activity and initially logs no calories until I go back in and re-edit the info.

 

Something seems to be wrong overall with tracking/logging over the last three days. Is this a known issue?

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4 REPLIES 4

‎02-25-2020 03:43

‎02-25-2020 03:43

(forgot to add that I am using an iPhone 7)

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‎02-25-2020 05:39

‎02-25-2020 05:39

Yep. Mine isn’t “finding any data” when I input my exercise. Also, my sleep now reports completely wrong hours that I slept. What’s going on??

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‎02-26-2020 11:35

‎02-26-2020 11:35

I’m having the very same problem.  Exactly as you described.  Started two days ago and I’ve tried and checked everything.

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‎02-27-2020 16:40

‎02-27-2020 16:40

I reached out to the support chat since I am still having this issue. They told me that they are now looking into it and to just update my App/device if it tells me to...no word on what the issue is or when we can expect a fix.

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