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Internal clock an hour behind

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‎09-30-2016 03:19

‎09-30-2016 03:19

When logging exercise using the rolling clock, the logged time appears an hour behind: e.g., input 1hr on elliptical from 1000hrs, appears as 0900hrs in my activity stats. Only noticed today but looking back has been an issue for several days.
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‎09-30-2016 06:24

‎09-30-2016 06:24

Could be a timezone or Daylight savings time issue Sarah (if you are syncing to multipe devices, you need to check them all)

 

Go here for more detail - let us know if it resolves the issue.  Have a terrific friday!

Welcome to the fitbit forum.

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

View best answer in original post

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2 REPLIES 2

‎09-30-2016 06:24

‎09-30-2016 06:24

Could be a timezone or Daylight savings time issue Sarah (if you are syncing to multipe devices, you need to check them all)

 

Go here for more detail - let us know if it resolves the issue.  Have a terrific friday!

Welcome to the fitbit forum.

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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‎09-30-2016 09:22

In response to wmchapman

‎09-30-2016 09:22

It is now magically showing the correct time, having been wrong for several days. I have done nothing to change it. Oh well, thanks for the input anyway.

Sent from my iPad
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