05-02-2022 05:10
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05-02-2022 05:10
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A day after I set up my Fitbit on the watch Home Screen it has an X and says this app requires the internet permission to be granted but I have no idea how to fix it

05-02-2022 05:24 - edited 05-02-2022 05:31
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SunsetRunner
05-02-2022 05:24 - edited 05-02-2022 05:31
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Hello @tiffany.champ
I would try restarting your Fitbit to see if that resolves the issue. Look here to see how to properly restart your particular Fitbit: https://help.fitbit.com/articles/en_US/Help_article/1186.htm
If that doesn’t resolve the issue then the next step I’d try is this:
To set up your Fitbit as a new device:
- Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device.
- Open the Fitbit app and tap on your profile at the top left corner of the screen, then scroll down and tap on "Set up a New Device"
- Choose your Fitbit tracker and follow the onscreen instructions to continue
- When the app asks you to replace your current tracker, choice replace it and continue with the process.
- When a pop-up appears asking you to Pair your tracker to your device, tap on Pair and continue.
Please let me know if I was indeed able to answer your question. 😃 Happy Stepping!

