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Ionic not working after updating OS.

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‎01-31-2019 23:17 - last edited on ‎02-02-2019 10:42 by Moderator Alum

‎01-31-2019 23:17 - last edited on ‎02-02-2019 10:42 by Moderator Alum

I just updated the iOS and it seems it also just killed my Fitbit ionic! I’m very upset since it’s just over a year old and I use it almost everyday. What?

 

Moderator Edit: Clarified Subject + Format.

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‎02-02-2019 10:44

‎02-02-2019 10:44

Hello @Elena13, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. Would it be possible to elaborate a bit more about this situation? More information and details will be very helpful for us to check this further. In the meantime, please restart your Ionic by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen.

 

Thanks for your patience and understanding, we'll be waiting to hear from you soon. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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