08-29-2018
11:46
- last edited on
08-30-2018
08:42
by
MarcoGFitbit
08-29-2018
11:46
- last edited on
08-30-2018
08:42
by
MarcoGFitbit
Hi is there any way I can delete messages In the Fitbit app on my iPhone I have lots and there taking up space
Moderator Edit: Clarified Subject.
08-30-2018
08:46
- last edited on
03-10-2025
05:36
by
MarreFitbit
08-30-2018
08:46
- last edited on
03-10-2025
05:36
by
MarreFitbit
Hello @SunsetRunner, have a warm welcome to the Fitbit Community, it's great to see new faces around.
I understand that you would like to delete the messages shown inside the Fitbit app but at this moment it's not possible to do it, in which case I would like to suggest you to vote and comment on the suggested idea @rubyrune kindly posted. This is the best way to get the attention form our development team.
I hope this can be helpful, if there's anything else I can do for you, please keep me posted!
01-13-2019 02:47
01-13-2019 02:47
01-14-2019
07:33
- last edited on
03-10-2025
05:36
by
MarreFitbit
01-14-2019
07:33
- last edited on
03-10-2025
05:36
by
MarreFitbit
Hello @SunsetRunner, I hope you're doing well,t hanks for taking the time to reply.
I appreciate you have come back and expressed your feedback about this situation. Please note that messages in the Fitbit app get deleted after 30 days. Now, if the messages haven't been deleted in your app, I would like to suggest you to uninstall the Fitbit app, restart your phone and install the app back, this has been helpful for many members in the past.
Please make sure you sync your Fitbit device one last time before unintalling the app to prevent any data loss.
Thanks for your patience and undestanding, let us know in case you need anything else.
04-27-2019 01:39
04-27-2019 01:39
04-29-2019
09:59
- last edited on
03-10-2025
05:36
by
MarreFitbit
04-29-2019
09:59
- last edited on
03-10-2025
05:36
by
MarreFitbit
Hello @SunsetRunner I hope you're having a great day, thanks for coming back and let us know the issue is still present after trying the troubleshooting steps provided.
First of all, I would like to apologize for the delay in the response. At this moment, I have forwarded the information to our team so they can take a better look at this situation. Once we have more to share with you, we'll make sure to post it here in the official Forums.
Thanks for your patience and understanding, have a great day.
10-05-2019 08:39
10-05-2019 08:39
I'm.now using Android samsung s9 and I'm still showing notifications I have removed the app reinstalled set up my charge again and still they are there removed it from bluetooth etc still.there