01-14-2019
13:43
- last edited on
01-16-2019
06:14
by
MarcoGFitbit
01-14-2019
13:43
- last edited on
01-16-2019
06:14
by
MarcoGFitbit
Is there any plan to enable having both these watches in one account? It's odd they can't be
Moderator Edit: Clarified Subject.
Best Answer01-16-2019 06:37
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-16-2019 06:37
Hello @MeensFit, I hope you're doing well, it's nice to see you around. ![]()
I appreciate your participation in the Forums and for sharing your question with us. Please note that as both the Versa and Charge 3 share the same Fitbit OS, it's currently not possible to have them in the same account. At this moment, I would like to suggest you to check the suggested idea submitted by @m_matson, to implement this feature in the near future. Feel free to add your vote and comment, this is the best way to make your voice heard.
I hope this can be helpful, in case you need anything else, please feel free to reply.
Best Answer01-22-2019 15:35
01-22-2019 15:35
Thanks for your reply.
I have tried as many others to vote for that suggested idea but as fitbit has had no comment on the issue since April 2018 I am feeling the frustration along with many others and will be checking if my watch can be returned.
Best Answer01-23-2019 07:10
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-23-2019 07:10
Hello @MeensFit, I hope you're doing well, thanks for taking the time to reply. ![]()
I appreciate you have come back and I sincerely apologize for the inconveniences this situation has caused you. Thanks for taking the time to provide your feedback, have a great day.
Happy stepping!
Best Answer