Is it possible to receive Whatsapp notifications?

[Moxey]

Is it possible to receive WhatsApp notifications on Versa from an iPhone? 

Moderator Edit: Clarified Subject.

[MarcoGFitbit · Accepted solution]

Hello @Moxey thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for posting your question. Note that you can only receive Whatsapp notifications on devices that have the option to receive app Notifications such as the Blaze, Ionic, Versa and Versa Lite, Charge 3, Inspire and Inspire HR. This option is not available on other devices. 

If you have any of these devices, go to the Fitbit app and tap on Account > Your Device > App Notifications and the any app from where you have received a push Notifications in your phone, will appear on this list. Enable the apps of your choice. 

I hope this resolves your inquiry, if there's anything else we can do for you, please feel free to reply. 

[Monique70]

Hi,

I have the iPhone XR and just bought the inspireren HR. When I go to the App —> account —> notifications —> app notifications —> I don’t see any app to select.  What am I doing wrong? 

[Moxey]

Hi, I had to receive a message through WhatsApp first for it to recognise
it in the settings then it came up

[Monique70]

Hi,

what do you exactly mean with “I had to receive a message through Whatsapp” ? Someone sent me a test message but i didn’t receive at my fitbit inspire???

[Moxey]

I received a msg through WhatsApp to my phone then went back onto the
Fitbit notification settings and WhatsApp appeared on the list then I just
clicked on it to receive the notifications but previous to receiving a msg
on my phone whilst it was synced to the Fitbit device it wasn’t on the list
if that makes sense

[Monique70]

Thx. It does make sense!! I will try tomorrow again, it still doesn’t appeal in the list

UPDATE:

I switched the Bluetooth of and on and then the apps appeared in the screen and the messages get through to the fitbit.

[MarcoGFitbit]

Hello @Monique70 thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you around @Moxey thanks for taking the time to reply. 

I appreciate you have come back and let us know your issue has now been resolved, I'm very glad you're now able to receive Whatsapp Notifications on your device. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

[Dhanu]

Yes this works.. i have ionic with iphone 6s, iOS12.. 

[DoraDoraDora]

I've tried the following - go to the Fitbit app and tap on Account > Your Device > App Notifications and turned on those whom I want to receive the notification from such as whatsapp, telegram, twitter, fb messenger, instagram, etc... but yet I still received none on my fitbit watch.

Did anyone managed to get it working? Please share!

Would be good to get this working as in today's day and edge as most don't use sms anymore... Thanks!

[Aisha91]

And how did you do that? Receive a message in whatsapp. I mean I’ve been receiving messages in whatsapp but still the whatsapp tab in app notifications is still not appearing 

[LizzyFitbit]

Hi everyone.

Thanks for your participation in the Community Forums, and for the steps tried on your own. If you haven't done so, please review this help article which describes the requirements and troubleshooting tips to receive notifications on your Fitbit device.

To prevent any confusion, I'm going to close this thread from further comments. However, if you have any other question, I'd encourage you to start a new thread to receive help from the Community. Please note that you can always visit our Help Site where you can find information about our products and features, as well as troubleshooting steps.