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Issues adding friends

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When I press the + sign to add a friend, a few seconds later it turns back to being a + sign as if I never touched it. It also does this if I go into a persons profile and click the “Add Friend” button. The request just doesn’t stick. Anyone else having this problem? Also, is there a way to go in and see who you have already invited that hasn’t responded?

 

Moderator edit: Updated subject for clarity

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Hi there @JacqueRiehl. Good to see you in the Fitbit Community Forums! 🙂

 

I'm very sorry to hear that you'r having problems with adding friends 😕 I'd like to help you out with this!

 

I think this could be a problem with the Fitbit app, so you could try logging back and logging back in. For this, log out of the  Fitbit app by going to the Account section at the top right corner of the app. Then, scroll to the bottom and tap on "Log out of app". Once you've done this, log back in with the same email address and password and see if that makes any difference.

 

Now, about seeing who you've already invited and hasn't responded, you can only see this by going into the person's profile and it will say "Request sent" but there's no specific place to see the people that are pending from accepting your invite.

 

Hope this helps and please let me know if you need more help!

 

Ps. I'm moving your post to the iOS app board for categorization purposes.

Ferdin | Community Moderator, Fitbit

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