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Issues when trying to log calories

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‎03-08-2021 08:30 - last edited on ‎03-09-2021 04:03 by Fitbit Moderator

‎03-08-2021 08:30 - last edited on ‎03-09-2021 04:03 by Fitbit Moderator

Anyone having trouble logging calories with the bar code?

 

 

Moderator edit: updated subject for clarity

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‎03-09-2021 04:06 - last edited on ‎02-12-2025 08:57 by Fitbit Moderator

‎03-09-2021 04:06 - last edited on ‎02-12-2025 08:57 by Fitbit Moderator

Hi @aja0108, welcome to our Fitbit Community. We haven't received reports about this issue. However, please make sure that your phone is running the most recent Fitbit app version.

If the app is up to date, try logging out of the app, restart your phone, open the app and log in. Finally, try to log calories with the bar code again and see if the issue gets fixed.

Keep me posted on the outcome.

JuanJo | Community Moderator

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