01-17-2017 04:19
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01-17-2017 04:19
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My Fitbit app refuses to switch from Johannesburg to London. Click set auto changes to London, comes up with a warning, and then promptly changes back to Johannesburg. Trying manual seems to do the same thing.

01-18-2017 04:24
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01-18-2017 04:24
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Hello @Zeus65, thanks for joining us, it's great to see new faces around.
Thank you for reporting this situation, our team is currently working on a prompt and proper solution for this bug that's affecting the timezones. As a workaround, please go to your personal settings on the online Dashboard, if you have entered a City in your profile, please remove it and sync your tracker again, you will now be able to update your timezone.
I hope this can be helpful, keep me posted in case you need anything else!

01-18-2017 07:34
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01-18-2017 07:34
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Thanks for working on a solution though.
Sent from my iPhone

01-19-2017 03:38
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01-19-2017 03:38
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Hello @Zeus65, I hope you're having a great day!
Thanks for taking the time to reply and let me know your timezone is now working correctly, I'm very glad.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.
Happy stepping!

