04-04-2025 10:09
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04-04-2025 10:09
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Hi
I really love my new watch but daily it goes into default mode and that part is beginning to be really annoying. In default mode time is set 2 hours back, language changes from Norwegian to English, iPhone 12 looses connection. This happens every day mostly during night time. I need to «forget the device» and reconfigure.
I have noticed though it happens when watch is in use (on wrist) but never not in use (charging or not on wrist)
Current firmware version 20001.210.26.
iOS version 18.4.
I have searched in forum to find a solution and tried everything (restarted watch, deleted app og reinstalled, logged on/off, restarted phone, forget device, set timezone to Europe/Oslo (disabled update from phone)) - still same problem reoccurs.
I tried to resolve the issue from time-to-time last 3 months but no luck so far.
Any idea anyone?

04-04-2025 14:34
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04-04-2025 14:34
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Hello @DagnyD
I moved your post from the Charge 6 product help forum to the iOS platform forum where you're more likely to get help from other iOS users.
Rieko | N California USA MBG PE

04-05-2025 00:35
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04-05-2025 00:35
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Thanks! Im not sure issue is related to iOS though but it can be.
Last 24 hours my watch has not been in use, just laying on a table and then it works fine. Bluetooth connection is stabile and obviously time zone is not changed (bluetooth is not lost).

