12-31-2025
16:54
- last edited on
01-07-2026
16:38
by
ManuFitbit
12-31-2025
16:54
- last edited on
01-07-2026
16:38
by
ManuFitbit
I had a Fitbit Inspire, and later an Inspire 2. Both were lost. But the Fitbit Weight Tracker on my iPhone continues to save data each day when I enter it.
Also lost are the receipts or anything with a record showing the serial number(s) of the lost Fitbits.
I would like whatever it is that makes my weight record on my Fitbit log (nothing else records it) to transfer to the Google Fitbit information rather than lose the data of the last couple of years. I've found no way to look at the data for either Inspire on the computer -- only the iPhone log. So how can I transfer my data and account or whatever to Google (required to do it by Feb. 2?)
Moderator edit: clarified subject.
01-01-2026 10:08
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-01-2026 10:08
@Pamina I moved your post to the iOS board because that is a better fit for this topic. I'm an Android user, so I don't have an answer for you, but I'm sure someone else will.
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
01-01-2026 13:13
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-01-2026 13:13
@alexthecat Thank you for your message and helping us keep the Community in order.
@Pamina , A warm welcome to the Community! Thank you for your message and info.
If you are still using the Fitbit account, all saved (synced) data will be transferred to a Google Account once you migrate it.
More about this can be found here: How to move your Fitbit Account to a Google Account. Keep in.
You are right, all synced data can only be checked/reviewed in the mobile device app. The online Dashboard (web browser, fitbit.com) was removed a few days ago.
If the Inspire 2 wasn't lost that long ago, please have a look at this: What should I do if I lose my Fitbit device?
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
Best Answer01-01-2026 14:18
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-01-2026 14:18
@Pamina You can use your iPhone to count your steps for basic data until you decide on a new model. Tap on your device/battery icon in the upper left of your Fitbit app. Look in the Add new devices section. Tap on Add phone and follow the steps. It will count all steps taken while wearing your phone.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
01-03-2026 12:24
01-03-2026 12:24
Thanks...where should I find the iOS board?
Best Answer01-03-2026 12:29
01-03-2026 12:29
Thanks. I attempted to migrate my data several months ago, but because I didn't have my serial number on the LOST fitbit to use on the questionnaire, was never able to migrate data.
Best Answer01-06-2026 05:17 - edited 01-06-2026 05:46
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-06-2026 05:17 - edited 01-06-2026 05:46
@Pamina I have no idea why the transfer questionnaire is asking for any serial number. You don't need a Fitbit on your account to use the Fitbit app. I think you should contact Support for more help.
As for your other question, this site is organized by categories. They are organized by device, phone platform, features, lifestyle, etc. You posted in an Inspire forum, but you don't have a device issue. You have an account issue. That's why is was moved.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer01-06-2026 15:29
01-06-2026 15:29