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Lost my active minutes when the app updated

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‎05-25-2016 20:43

‎05-25-2016 20:43

I had 23 active minutes this morning after my run, then the app updated and now it shows zero.
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‎05-26-2016 08:38 - last edited on ‎03-25-2025 08:48 by Fitbit Moderator

‎05-26-2016 08:38 - last edited on ‎03-25-2025 08:48 by Fitbit Moderator

Hi there @ErikaShmerika. Welcome to the Community! 🙂

I would recommend force quitting the app by double pressing your home button and when all your apps come in a list, just swipe the Fitbit app up to close it. Then open it again, wait for it to load everything and see if the information comes back to your dashboard.

Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

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