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Lost the Bluetooth toggle

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‎03-09-2016 12:16

‎03-09-2016 12:16

I seem to have lost that little USB Bluetooth dongle so am struggling to properly sync my chargehr. It seems to sync with my computer when it's plugged in to charge & partially syncs with my mobile wirelessly. My mobile app can read steps, current heart rate etc but won't provide me with full heart rate chart. How can it sync at all if I've lost the dongle??
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‎03-09-2016 12:43

‎03-09-2016 12:43

The dongle helped provide a Bluetooth connection between your Fitbit and your computer. Since your iPhone comes with Bluetooth, you don't need any external accessories to connect it to your Fitbit.

 

For the charts and graphs, they are slightly different on the iPhone app from fitbit.com. What specificially are you looking for with your heart rate? If you click on each individual item, you'll see more information about each. By clicking on the tile that shows your current (and resting) heart rate, you'll see a chart with your resting heart rate over the last 30 days. Then you can scroll day and see heart rate data specific to each day, much like you would see on the fitbit.com tile.

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