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MFP connection not working

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‎12-03-2016 10:39

‎12-03-2016 10:39

When I try to link Fitbit to MFP, I get a message from MFP that my Fitbit is connected to another MFP account so it won't connect me. I've tried logging in to Fitbit and selecting "revoke access" next to the MFP account under applications, but I continue to get the same error message.  Any advice?

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‎12-06-2016 05:25

‎12-06-2016 05:25

Welcome aboard to our Fitbit Community @Kco919. Try to revoke the access also from MyfitnessPal. It happened the same to me and this is what I did.

 

Beside of revoking the access from your Fitbit account by going to your Applications, go to your MFP account and look for the Apps option. Once you are here select the Fitbit Tracker option on your connected apps and Disconnect your Fitbit tracker.

 

Capture MFP.PNG

When you have revoke all the access, try to integrate your both accounts again. You can then re-link the two accounts by going to http://www.fitbit.com/apps/myfitnesspal.

 

Hope this helps and let me know if the issue persists.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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