01-18-2017 07:40
01-18-2017 07:40
Hi all,
I'm just setting up a new Charge 2 HR, and it's paired perfectly with my iPhone, but I'm wondering about setting up the Mac dashboard too. I've used Fitbits in the past, and I really like the larger Mac dashboard, but I often had syncing problems with the computer, and I'm wondering if it's a better idea to stick to one device. Any advice or warnings would be much appreciated.
Cheers,
Al
Answered! Go to the Best Answer.
Best Answer01-19-2017 04:38
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-19-2017 04:38
Hello @aldownie, have a warm welcome to the Community, it's great to have you on board! ![]()
If your tracker is already paired to your account via your iPhone, you don't need to set it up again on your computer, simply download the Fitbit Connect software on your computer. Install it and open it and you'll be able to see a button that says Sync Now. Please remember that in order to use your computer, if it doesn't have native Bluetooth, you will need a USB dongle, that's currently not included with your Charge 2.
I hope this can be helpful, if you need anything else feel free to reply! ![]()
Best Answer01-19-2017 04:38
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-19-2017 04:38
Hello @aldownie, have a warm welcome to the Community, it's great to have you on board! ![]()
If your tracker is already paired to your account via your iPhone, you don't need to set it up again on your computer, simply download the Fitbit Connect software on your computer. Install it and open it and you'll be able to see a button that says Sync Now. Please remember that in order to use your computer, if it doesn't have native Bluetooth, you will need a USB dongle, that's currently not included with your Charge 2.
I hope this can be helpful, if you need anything else feel free to reply! ![]()
Best Answer01-19-2017 05:39
01-19-2017 05:39
Thanks very much Marko! WIll see how that goes.
Best Answer01-23-2017 03:40
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-23-2017 03:40
Hello @aldownie, I hope you're having a great day. ![]()
Thanks for taking the time to reply, and you're welcome. I hope the information can be helpful and I'll be waiting to hear from you in case you need anything else. If you have some spare time please check our Discussions board where you will find other members sharing their experiences and tips for an active lifestyle.
Happy stepping! ![]()
Best Answer