Manual Food logs not recording macro correctly.

[Silk]

I've only been making entries for a couple of weeks, but I have an App called Platejoy that I use to update lunch and dinner every day.  Macro breakdown is fine.  When I add breakfast, something as simple as 2 eggs, 2 bacon, the macro count for the entire day loses all carbs, showing 0% carbs putting all 100% as if it were protein/fat.  This only happens in the IOS.  I can look at the Windows 10 app after this occurs and it looks normal.  Seems like a glitch in the app to me.  Can you take a look?  Let me know if you need something more to investigate.

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Silk thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. I appreciate you have detailed this situation for us and I would like to ask you for a screenshot of the Fitbit app and from the app in your Windows 10 computer. 

Please follow these steps to upload your screenshots on your next reply. 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

[Silk]

IoSWin 10

Here you go.

[MarcoGFitbit]

Hello @Silk I hope you're doing well, thanks for taking the time to reply with the screenshots requested. 

At this moment, I will forward this information and your screenshots to our team so they can take a better look at this situation. Once we have more to share with you about this issue, we'll make sure to post it here in the official Forums. 

Thanks for your patience and understanding, if there's anything else you might want to add, please feel free to reply.