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Maps previews don't match the map route.

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‎04-28-2018 03:54 - last edited on ‎05-01-2018 08:10 by Moderator Alum

‎04-28-2018 03:54 - last edited on ‎05-01-2018 08:10 by Moderator Alum

Problem has recurred: the preview maps of tracked activities don’t match the actual route.19981FCF-695A-429A-89C3-E66837F8BCD2.png

 

AE12E445-2E2C-4A35-A7D5-864A71935725.png

 

Moderator Edit: Clarified Subject.

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‎05-01-2018 08:12 - edited ‎05-01-2018 08:15

‎05-01-2018 08:12 - edited ‎05-01-2018 08:15

Hello @QU_KY, I hope you're doing well, it's nice to see you around. Smiley Happy

 

Thanks for letting me know about this issue affecting the preview maps showing in the app. Our team is aware of this problem and is working to resolve it as quickly as possible. I understand this has been an ongoing issue but our team is looking for a prompt and proper solution so it doesn't happen again.

I'm sorry for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. Please let me know if there's anything we may do to assist you in the meantime.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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