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Messed Up Time on Charge HR

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‎06-26-2016 22:24

‎06-26-2016 22:24

I'm using my Charge HR at a camp for the summer and especially need it to use as a watch. After not using it for a couple of weeks I've noticed that the time is now wrong. It's currently 12:21 where I am however the Fitbit says 11:06. Not only is the hour wrong, but the minute as well. I was curious if anyone else had the same problem and knew how to fix it. I am not allowed to have my laptop, so the only thing I have is my phone and it will not sync with it or update either. I really hope someone can help because I need a watch. Thanks so much in advance!
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‎06-27-2016 04:08

‎06-27-2016 04:08

A warm welcome to the Community @Mojoey. If your tracker is displaying an incorrect time, I recommend changing your timezone to a complete different one, sync your tracker, put the correct time and sync your tracker one more time. To change the timezone do the following from your iOS Fitbit app:

 

1. Tap account
2. Tap Advanced Settings
3. Checked your timezone

 

I hope this helps, let me know the outcome. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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