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Miles in app very inaccurate compared to watch display

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Once I finished this route, I checked to see the distance I covered. My Charge 2 said 5.2 miles. I synced my Fitbit to the app and it reads the photo above.

0.01 miles!!! But shows the full distance of the route. How does this make sense? Is there a way to fix this?  

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Hello @Jnguyen, thanks for joining us, it's great to see new faces around. Smiley Happy

 

Thank you so much for reporting this inconsistency, our development team is aware of this situation and is working towards a fix to resolve this issue. In the meantime, when performing a connected GPS activity, my suggestion would be using Run instead of Hike or Walk. 

 

Thank you for your patience and understanding. Keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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