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Multiple devices on one account

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‎01-28-2025 14:10 - last edited on ‎01-28-2025 16:43 by Fitbit Moderator

‎01-28-2025 14:10 - last edited on ‎01-28-2025 16:43 by Fitbit Moderator

I cannot connect my new charge 6 to my account without deleting my charge 4…what gives?  Are you working on correcting this, it’s really irritating…

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‎01-28-2025 16:43

In response to LZeeW

‎01-28-2025 16:43

Hey there @Jefflea, welcome to the Community! @LZeeW Thanks for the great answer! 

I only want to give you the option to support this idea on our Product Feedback board. It is exactly asking for the capability to do what you have asked and is currently Under Consideration, so there is always a chance to see it happen in the future.

Have a good one! 

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2 REPLIES 2

‎01-28-2025 14:34

‎01-28-2025 14:34

Hello @Jefflea and welcome to the Community.  Both models use the Gallery for apps and clock faces.  Fitbit created this limitation when it developed and released the Gallery.  I don't think they are planning on changing it as it was a part of the Charge 3 and nearly every device since then.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎01-28-2025 16:43

In response to LZeeW

‎01-28-2025 16:43

Hey there @Jefflea, welcome to the Community! @LZeeW Thanks for the great answer! 

I only want to give you the option to support this idea on our Product Feedback board. It is exactly asking for the capability to do what you have asked and is currently Under Consideration, so there is always a chance to see it happen in the future.

Have a good one! 

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0 Votes